Effective Date: 1/1/2023
Information We Collect
We may collect personal information from you when you use our online store. This information may include but is not limited to:
a. Personal Identifiers: Name, email address, postal address, phone number, date of birth, and other similar information.
b. Account Information: Usernames, passwords, and other account credentials used to access our services.
c. Payment Information: Credit/debit card details, billing addresses, and other payment-related information required to process transactions.
d. Order Information: Details of products or services you purchase from us, including order history.
e. Communication Data: Records of your interactions with us, including emails, chat messages, and customer support inquiries.
f. Website Usage Data: Information about your browsing activities on our website, such as IP address, browser type, referring/exit pages, and the date and time of your visits.
How We Use Your Information
We use your personal information for various purposes, including:
a. Order Processing: To process and fulfill your orders, manage payments, and deliver products/services.
b. Customer Support: To provide assistance, respond to inquiries, and address your concerns.
c. Account Management: To manage your account, authenticate you, and facilitate secure access to our services.
d. Communication: To send you transactional emails, updates, promotions, and other marketing communications (you can opt-out at any time).
e. Analytics and Improvements: To analyze website usage data and improve our services, products, and user experience.
f. Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following entities under specific circumstances:
a. Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, and analytics. These service providers have limited access to your information and are obligated to protect your privacy.
b. Legal Obligations: We may share your information when required by law, government request, or to protect our rights, privacy, safety, or property.
c. Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity.
Your Choices and Rights
a. Access and Correction: You can access and update your personal information in your account settings. If you need further assistance, you may contact us.
b. Marketing Communications: You can opt-out of marketing communications by following the instructions in the communication or contacting us directly.
c. Cookies: Most web browsers allow you to control cookies and similar technologies through their settings. Please refer to your browser's help documentation for more information.
d. Do Not Track Signals: Our website does not respond to "Do Not Track" signals.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us to have it removed.